The Independent Domestic Abuse Advocate (IDAA) service processes all new referrals to Angus Women's Aid.
This involves listening to and believing women's stories, assessing the level of risk she is facing and deciding what service would suit her needs best.
The IDAA role is to determine a woman's immediate safety and discuss basic safety planning.
If a woman and/or her children are at serious risk of harm then refuge may need to be discussed as an option.
If a woman wants to access refuge then a discussion with the manager will be held immediately.
If there is no refuge space available locally the IDAA would check where there would be refuge space available nationally.
During safety planning discussions the IDAA will ask the woman about her personal safety and assess if any medical treatment is required and if it is safe for her to talk when called, the security of her home would also be discussed and the IDAA may make calls to housing to enquire about additional safety measures being put in place.
The IDAA offers short to medium term support and if longer term support is required a referral into the outreach service would be passed on to the women's service.
This involves listening to and believing women's stories, assessing the level of risk she is facing and deciding what service would suit her needs best.
The IDAA role is to determine a woman's immediate safety and discuss basic safety planning.
If a woman and/or her children are at serious risk of harm then refuge may need to be discussed as an option.
If a woman wants to access refuge then a discussion with the manager will be held immediately.
If there is no refuge space available locally the IDAA would check where there would be refuge space available nationally.
During safety planning discussions the IDAA will ask the woman about her personal safety and assess if any medical treatment is required and if it is safe for her to talk when called, the security of her home would also be discussed and the IDAA may make calls to housing to enquire about additional safety measures being put in place.
The IDAA offers short to medium term support and if longer term support is required a referral into the outreach service would be passed on to the women's service.
